Answers to the most common questions about our services can be found in the areas below.

What Area Can We Help You With?

1. Help with Search Engine Optimization
   1. What is the difference between a Search Engine and a Directory?
   2. Is Yahoo a Search Engine?
   3. What are Keywords?
   4. How many Keywords should I focus on?
   5. How long does it take before my site will show up on a Search Engine?
   6. Why doesn't my page show up when I search for ...?
   7. I received an e-mail offer to list my site with over 30,000 Search Engines. Should I do it?
   8. This service guarantees a #1 ranking. How can they do that?
   9. What does a Search Engine see?
   10. How do I let the Search Engines know which key words I've chosen?
   11. I have my keyword in the META tag. Isn't that enough?
   12. Why did my Search Engine rankings drop?
   13. Should I pay for keywords?
2. Help with General Hosting Issues
   1. What is FTP?
   2. Which folder should I place my files?
   3. What is the path to Sendmail?
   4. What is the path to my home directory?
   5. What is the absolute path to my domain?
   6. Is there a limit to the number of pages I can have on my site?
   7. Do you offer unlimited bandwidth?
   8. What happens if I go above my allotted traffic (bandwidth)?
   9. What happens if I go above my allotted disk space usage?
   10. Do you support FrontPage Extensions?
   11. Which platform do you use? Windows/Unix/Linux?
   12. I'm using Windows. Can I still use your service even though your servers are not Windows?
   13. Do you support JavaScript?
3. Help with E-mail
   1. How can I check my mail through a Web browser?
   2. What is my Incoming Mail (POP3) Server?
   3. Can I have an e-mail account with my domain?
   4. What is a catchall e-mail account?
   5. Do you offer e-mail auto-responders and e-mail forwarding?
   6. What should I do if I exceed my disk quota?
   7. What is SpamCop?
4. Help with CGI/Perl
   1. What is Perl?
   2. What is CGI?
   3. What is the path to Perl?
   4. Where can I upload my CGI scripts?
   5. Why do I get Internal Server 500 errors?
5. Help with PHP
   1. What is PHP?
   2. Where can I learn more about PHP?
   3. Is Safe Mode on?
6. Help with MySQL
   1. What is MySQL?
   2. Where can I learn more about MySQL?
   3. How do I connect to MySQL?
   4. How many MySQL databases can I have?
   5. Is there a way to access my MySQL database remotely through client software?